Service Controller

About Epiroc
Epiroc is a multinational company with a presence in 150 countries, which with innovative technology, develops and provides safe and state-of-the-art equipment, such as drilling machinery and construction tools for use in surface and underground mining. It also offers world-class after-sales services and solutions for automation, digitalization and electrification.

Life at Epiroc

By joining our team, you will be part of a group of knowledgeable and helpful colleagues who live by our core values: collaboration, commitment and innovation.
The work environment in the mining and construction industries presents unique and interesting challenges that you will not find in other industries.
Our culture is characterized by care for work-life balance, professional development, global professional opportunities, and an epic benefits package.

Mission

Monitor and maintain the controls of the parts and service division ensuring all KPIs are met. Standard Reporting to support financial monthly reports and providing an overview of the Business performance in the division.

The role

Financial Control and Reporting:

• Control of specific General Ledger accounts including reconciliations, postings, and analysis.
• Responsible for monthly management reporting pack for Aftermarket management on service and contract operations.
• Develop a Profit and Loss Report for each Service Agreement, conduct monthly detailed monitoring of results in comparison with the previous month with Service Managers.
• Review and analysis of consolidated profit variations in spare parts.
• Fully responsible for all workshop and service contract financial bookings, reporting analysis, training, and follow-up.
• Part of Group monthly/quarterly reporting activities.
• Service Reporting – Workshop KPI, Service Agreement, TLD KPIs, etc.
• Supporting audit queries from both internal and external auditors.
• Investments Management – periodic assets inspections & reporting.

Business Decision Support:

• Supports BDM in making effective business decisions through accurate, relevant, and timely business and financial analysis.
• Provide neutral Service variance (the difference between estimated and actual service costs).
• Raise the BDM “red flag” whenever healthy business principles are at risk.
• Prepares initial data for drawing up business cases and concluding new service contracts.
• Performs calculations on material, labor, and financial costs necessary for business cases and new service agreements.

Internal Controls and Compliance:

• Ensure that adequate internal control processes are in place and new processes are introduced.
• Carefully reads and checks the contents of service contracts.
• Participates in the consideration and initiates the development of plans, carrying out work on resource conservation, in the implementation and improvement of planning and accounting documentation.

Collaboration and Continuous Improvement:

• Actively interact with colleagues from other regions and divisions.
• In its daily work, it relies on the principle of continuous improvement to achieve the best financial performance and increase customer satisfaction.
• Get acquainted with draft decisions of the PSD department management on the matters within his competence.
• Make suggestions to improve the work related to the duties provided in this job description.
• Receive from the management and specialists’ information and documents regarding the issues within his competence.
• Request the management to assist in the performance of his duties and rights.

Other Duties:

• Any other duties as assigned by the supervisor

Competences, skills and experience

• Chartered Accounting Qualification with 2 – years relevant work experience
• Good accounting skills
• Experience on BPCS or relevant ERP systems
• Computer literate with proficiency in MS Office applications and Lotus Notes
• Excellent attention to detail
• Interpersonal skills
• Analytical skills

Behaviours

• Excellent attention to detail
• Interpersonal skills
• Good communication skills
• Should be a good team player

Why should applicants choose to work in this position and within this department? 

Epiroc is an equal employment opportunity employer and promotes inclusion and diversity.

It also gives an opportunity for employees to gain knowledge and rise up to wider opportunities while enhancing their competency.

Epiroc is committed to protecting your privacy and ensuring we maintain a diverse and inclusive culture. To prevent any possible unconscious bias, please remove any personal/identifiable information e.g., photo, ID number, address, date of birth from your application.